1. Acceptance of Terms

By accessing and using the services of Ozone Digitizing, you agree to abide by these Terms and Conditions. If you do not accept any part of these terms, you are advised not to use our website or services.

2. Services Offered

Ozone Digitizing specializes in high-quality digitizing and vector art services. Our services are provided on a made-to-order basis, ensuring customization tailored to your specifications.

3. Order Processing

• Customers must review and approve all designs before finalizing an order.
• Once approval is given, no changes or cancellations will be accepted.
• Turnaround times are estimated and subject to change based on workload and project complexity.

4. Payment Terms

• All payments must be made in full before order processing begins.
• We accept various payment methods as listed on our website.
• Any unpaid orders will not be processed until payment confirmation is received.

5. Refund and Revision Policy

• Due to the custom nature of our services, refunds are not provided once an order has been processed.
• Revisions are offered only in cases where an error is made by Ozone Digitizing.
• Customers must report issues within 7 days of receiving the final design.

6. Intellectual Property

• All digitized and vectorized designs remain the property of Ozone Digitizing until full payment is received.
• Customers are responsible for ensuring they have the right to use any artwork submitted for digitization.
• We do not take responsibility for copyright infringements related to customer-submitted artwork.

7. File Delivery

• Completed files will be delivered via email or through our designated platform.
• Customers must download and check the files upon receipt to ensure accuracy.

8. Limitation of Liability

• Ozone Digitizing is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
• We do not guarantee that our files will work flawlessly on all embroidery machines or printing systems.

9. Modifications to Terms

• Ozone Digitizing reserves the right to update these Terms and Conditions at any time without prior notice.
• Continued use of our services after modifications constitutes acceptance of the revised terms.

10. Contact Information

For any queries regarding these Terms and Conditions, please contact us at Ozonedigitizing@gmail.com .